ADAPTABLE 7 YEARS WARRANTY

THE LIMITED WARRANTY - ADJUSTABLE STANDING TABLES

  • 3 years warranty shall be effected from the delivery date (actual warranty follows the duration stated in the invoice at the time of purchase).
  • The maximum warranty period is up to 7 years (see points 6 and 7 on how to enjoy full 7 years warranty).
  • Covers the mechanical lifting mechanism and motors only.
  • Accessories are covered for a maximum period of 3 years (Accessories defined as other parts except lifting mechanism and motors).
  • 1:1 exchange will be provided for approved defective products.
  • An additional 2 years warranty extension may be purchased during check out (not applicable for ESSENCE model). 
  • An additional 2 years warranty extension may be redeemed through the following steps within the first month of purchase:

    - Follow @adaptabledesk on Instagram
    - Take attractive photos of your AdapTABLE desk setup
    - Write a review on Google by clicking here  
    - Click on the business "AdapTABLE Standing Desks & Ergonomic Chairs"
    - A popup will appear, scroll down to "Review summary" and click on "Write a review"
    - Ensure the rating, review summary and photos are included before submission 
    - Fill up the warranty extension redemption form

    By redeeming the warranty extension, the customer consents the rights of usage of the posted materials to AdapTABLE for marketing purposes.
2 Years Warranty Extension Redemption Form

TERMS AND CONDITIONS OF WARRANTY: 

  • Stickers on the motor housing/lift columns and accessories shall not be removed or defaced.
  • Motor housing/lift columns and accessories shall not be disassembled or opened up.
  • 1:1 free onsite exchange is provided for defects reported within 7 days of delivery. Thereafter, onsite exchange or repair is subjected to a minimum of $50 fee (depending on labour required). Shipping charges may be applicable if labour is not required.
  • Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the product is not covered under warranty. Severe cosmetic abnormalities have to be reported to AdapTABLE within 7 days of delivery for investigation and resolution.
  • This warranty shall be warranted for the remainder of the original warranty period or 30 days, whichever is longer. 
  • AdapTABLE reserves the rights to determine whether a benefit under this warranty may be claimed and decides whether a component should be repaired or replaced.
  • Any repair or replacement under this warranty is limited to the defective part or material only.
  • Replaced parts may vary in colour, texture and shape as compared to the original.
  • Warranty terminates immediately if the product becomes defective as a consequence of accidental damage, abuse, misuse, water-damage, flood, fire or other acts of god.
  • This warranty only applies to the original purchaser indicated in the invoice and he/she may not assign or transfer any benefit conferred by this warranty to anyone else. Anyone who is not the original purchaser shall not have any rights to benefit from any of these said warranty terms and conditions.
  • Warranty details stated above is for personal use only. Any product found to be used for commercial purposes will have its corresponding warranty limited to a maximum of 2 years.

THE LIMITED WARRANTY - ERGONOMIC CHAIRS

  • 3 years warranty shall be effected from the delivery date (actual warranty follows the duration stated in the invoice at the time of purchase).
  • The maximum warranty period is up to 7 years (see points 5 and 6 on how to enjoy full 7 years warranty).
  • Covers mechanical mechanisms only.
  • 1:1 exchange will be provided for approved defective products.
  • An additional 2 years warranty extension may be purchased during check out. 
  • An additional 2 years warranty extension may be redeemed through the following steps within the first month of purchase:

    - Follow @adaptabledesk on Instagram
    - Take attractive photos of your AdapTABLE ergonomic chair setup
    - Write a review on Google by clicking here
    - Click on the business "AdapTABLE Standing Desks & Ergonomic Chairs"
    - A popup will appear, scroll down to "Review summary" and click on "Write a review"
    - Ensure the rating, review summary and photos are included before submission
    - Fill up the warranty extension redemption form

    By redeeming the warranty extension, the customer consents the rights of usage of the posted materials to AdapTABLE for marketing purposes.
2 Years Warranty Extension Redemption Form

TERMS AND CONDITIONS OF WARRANTY: 

  • The product shall not be disassembled in any manner.
  • 1:1 free onsite exchange is provided for defects reported within 7 days of delivery. Thereafter, onsite exchange or repair is subjected to a minimum of $50 fee (depending on labour required). Shipping charges may be applicable if labour is not required.
  • Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the product is not covered under warranty. Severe cosmetic abnormalities have to be reported to AdapTABLE within 7 days of delivery for investigation and resolution.
  • This warranty shall be warranted for the remainder of the original warranty period or 30 days, whichever is longer. 
  • AdapTABLE reserves the rights to determine whether a benefit under this warranty may be claimed and decides whether a component should be repaired or replaced.
  • Any repair or replacement under this warranty is limited to the defective part or material only.
  • Replaced parts may vary in colour, texture and shape as compared to the original.
  • Warranty terminates immediately if the product becomes defective as a consequence of accidental damage, abuse, misuse, water-damage, flood, fire or other acts of god.
  • This warranty only applies to the original purchaser indicated in the invoice and he/she may not assign or transfer any benefit conferred by this warranty to anyone else. Anyone who is not the original purchaser shall not have any rights to benefit from any of these said warranty terms and conditions.
  • Warranty details stated above is for personal use only. Any product found to be used for commercial purposes will have its corresponding warranty limited to a maximum of 2 years.

THE LIMITED WARRANTY - OTHERS (NON FULL TABLES AND CHAIRS)

  • Warranty shall be effected from the delivery date (actual warranty follows the duration stated in the invoice at the time of purchase).
  • Products under this category have functional coverage for one year.
  • 1:1 exchange will be provided for approved defective products.

TERMS AND CONDITIONS OF WARRANTY: 

  • The product shall not be disassembled in any manner.
  • Onsite exchange or repair is subjected to a minimum of $50 fee (depending on labour required). Shipping charges may be applicable if labour is not required.
  • Minor aesthetic and cosmetic abnormalities or variations which do not affect the functionality of the product is not covered under warranty. Severe cosmetic abnormalities have to be reported to AdapTABLE within 7 days of delivery for investigation and resolution.
  • This warranty shall be warranted for the remainder of the original warranty period or 30 days, whichever is longer. 
  • AdapTABLE reserves the rights to determine whether a benefit under this warranty may be claimed and decides whether a component should be repaired or replaced.
  • Any repair or replacement under this warranty is limited to the defective part or material only.
  • Replaced parts may vary in colour, texture and shape as compared to the original.
  • Warranty terminates immediately if the product becomes defective as a consequence of accidental damage, abuse, misuse, water-damage, flood, fire or other acts of god.
  • This warranty only applies to the original purchaser indicated in the invoice and he/she may not assign or transfer any benefit conferred by this warranty to anyone else. Anyone who is not the original purchaser shall not have any rights to benefit from any of these said warranty terms and conditions.

WHAT OUR LIMITED WARRANTY DOES NOT COVER: 

  • Wear & tear, damages caused by accident, abuse, misuse, water-damage, flood, fire or other acts of god. 
  • Damages caused during self assembly as a result of failing to adhere to instruction manual provided. 
  • Damages caused by any form of modification.
  • Solid wood table tops (Inclusive of the Bamboo Series)

Solid wood table tops have varying grain patterns and minor imperfections which may occur during the tree's growth in its lifetime. These exude unique characteristics for each and every individual wooden slab which so many of us love; akin to owning a piece of nature which is truly unique to us. These above unique characteristics do not count as defects as they are naturally formed. We recommend customers to view and purchase the solid wood slabs in person at our showroom, as no 2 pieces are the same. Viewing in person exposes the level of details which a photograph would not be able to show.

Solid wood table tops may require slight touch up if minor scratches and chips are present during delivery. Touch up will be covered by our maintenance team.

* Pictures shown on website are strictly for illustration purposes only.
** Product colour may differ on screen due to individual users' monitor settings and lighting.
*** AdapTABLE reserves the rights to determine if a replacement is warranted for any defect claims.